Paachu ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use the Paachu platform.

Our data practices comply with the Data Protection and Privacy Act, 2019 of Uganda.

1. Data Controller

Paachu is the data controller responsible for the collection and processing of personal data on this platform.

• Email: privacy@paachu.co
• Address: Kampala, Uganda

2. Personal Data We Collect

Account Information

• Full name
• Phone number
• Email address

Property and Tenant Information

• Property details
• Tenant names and contact details
• Lease information

Financial Data

• Rent payment records
• Billing information

Technical Data

• Device information
• IP address
• Login timestamps
• Usage data

We only collect data necessary to provide the Paachu service.

3. How We Use Your Data

We use personal data to:

• Create and manage user accounts
• Manage rental properties and tenants
• Record rent payments and transactions
• Send service notifications
• Provide customer support
• Improve our platform and services
• Comply with legal obligations

4. Legal Basis for Processing

We process personal data under the following legal grounds:

• User consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

5. Data Sharing

Paachu does not sell personal data. We may share data with trusted service providers such as payment processors, cloud hosting providers, and government authorities where legally required.

All third parties are required to handle personal data securely and only for the purposes necessary to support the Paachu platform.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

These include:

• Encrypted data transmission (HTTPS)
• Secure authentication systems
• Access controls
• Infrastructure monitoring

7. Data Retention

Personal data is retained only for as long as necessary to provide the Paachu service, comply with legal obligations, and resolve disputes.

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Under the Data Protection and Privacy Act, 2019, users have the right to:

• Access personal data we hold about them
• Request correction of inaccurate data
• Request deletion of personal data where applicable
• Object to certain data processing
• Withdraw consent where processing is based on consent

Requests can be made by contacting privacy@paachu.com.

9. Children's Data

Paachu services are intended for adults managing property. We do not knowingly collect personal data from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law or service functionality. Updated versions will be published within the Paachu platform.

11. Contact

If you have questions about this Privacy Policy or how we handle personal data, contact us at:

privacy@paachu.com